ExpressVPN Review

Our Score9.7
User Rating
 97% 
(17023 User Read)

A premium high-performance VPN whose consistency outshines the competition.

What we like
  • Fast & reliable speeds - 63Mbps global average
  • Super fast access to Netflix and BBC iPlayer
  • Safe, fast and unrestricted P2P and torrent use
  • Very easy to use. Instant set-up on all devices
  • Connect securely to 94 countries

General overview

ExpressVPN is one of the flagmans of the industry. Their feature-rich and user-friendly applications for both desktop and mobiles for a long time have been a de-facto standard. No matter which aspect you evaluate - apps, performance, customer support or security - you'll find all of it really well polished. Performance is good for torrents as well as video streaming in all of the provided countries. And if you're looking for the same security and privacy on your mobile device as well as your desktop - you'll find yourself choosing ExpressVPN for their well established mobile apps on both iOS and Android platforms.

ExpressVPN stands out with their app quality, positive attitude to security and privacy, great connection performance as well as fast support. They are among leaders and are improving at an impressive pace.

Company information

Company name: ExpressVPN ltd.

Company incorporation country: British Virgin Islands

Years in market: 8

No-logs: Yes

Overview conclusion

ExpressVPN is an extremely fast VPN service provider that offers great server location coverage as well as good performance and customer support.

Get ExpressVPN30-day money-back guarantee

Monthly payment plans

1 MONTH
$ 12.95
Per month
  • Servers in 90+ countries
  • High-speed servers
  • 30-day money back guarantee
View package
12 MONTH
$ 6.67
Per month
  • -49% savings
  • Servers in 90+ countries
  • High-speed servers
  • 30-day money back guarantee
View package
6 MONTH
$ 9.99
Per month
  • -23% savings
  • Servers in 90+ countries
  • High-speed servers
  • 30-day money back guarantee
View package

Privacy

As ExpressVPN states themselves: ExpressVPN does not as a matter of ordinary practice actively monitor user sessions for inappropriate behavior, nor do we maintain direct logs of customers’ Internet activities. However, ExpressVPN reserves the right to investigate matters we consider to be violations of these Terms. It seems to be a standard logging policy checking what service was accessed by which IP, but not storing any activity details of the user connection sessions. However, those who are seeking complete anonymity might check out other providers out there who might offer better privacy features.

All four major protocols are supported by ExpressVPN - OpenVPN, L2TP/IPsec, SSTP and PPTP. What we repeat in each and every review is that you should use the OpenVPN the protocol - both for speed and security measures. Not to mention that it outperforms the rest of the protocols and is the safest one yet.

ExpressVPN also claims to have a list of web services that are usually blocked by non-friendly governments, but would work with the help of a VPN service provider. Of course, it is difficult to verify that this is really an advanced quality assurance and not just a marketing trick. Nevertheless, one could easily fill a support request ticket in case any of those services do not work even through VPN.

Name PPTP L2TP/IPSec IKEv2 P2P allowed Encryption
(strongest)
Internet activity
logs
Connection
logs
Killswitch
ExpressVPN YES YES NO YES NO NO YES YES

Privacy - highlights

  • All major protocols are supported
  • No Internet activity logs
  • Connection logs

Privacy - Conclusions

Strong encryption is a major advantage, however, ExpressVPN keeps connection logs.

Speed & Performance

We have not experienced any issues during the standard web browsing experience whilst using ExpressVPN. Torrent speed was also one of the best ones we have seen during our reviews and tests.

When you search for a VPN, fast speed is an extremely important factor. You want your streaming services to work well and without annoying buffering and your browsing experience to be smooth. Moreover, it is known that in general, Internet speed drops when using a VPN, so it's important to try and find a VPN that still offers good speed even when using VPN services. We check the speed when connecting from the US to the UK, as it's half across the globe. It is a big distance, so keep in mind that closer locations may provide better speed and latency.

Internet speed without a VPN shows your general Internet Service Provider download and upload speed. On the other hand, it is known that you lose speed when using a VPN service. So be sure to take into consideration if your speed drops too much.

Speed - highlights

  • High-speed servers
  • Unlimited speed and bandwidth

Speed - Conclusions

The fastest VPN service available that offers unlimited server switches.

Name Unlimited speed Server switches Unlimited data Speed consistency & reliability
ExpressVPN YES Unlimited YES 9.7

ExpressVPN speed test

Apps

All major platforms are supported by ExpressVPN, including some of the more exotic, yet very practical ones - Internet routers, Amazon Kindle and PlayStation/Xbox. Furthermore, Express has browser extensions as well - they are available on Firefox and Chrome. It's a great way to stay safe and keep your browsing data safe and secure. Moreover, ExpressVPN is indeed one of the most intuitive apps that we have tested. The rest of the features are also good - ExpressVPN shows outstanding performance results.

Available Linux support is something we give additional karma points to our reviewed VPNs. ExpressVPN takes it to another level by arguably being the only VPN provider to have Linux application ready. Yes, it's still terminal-based, but it works well out of the box and simplifies the setup of VPN on Linux. A new addition is the split-tunnelling feature for Mac.

Apps - highlights

  • Support for routers and more
  • Linux support
  • Easy to use apps

Apps - Conclusions

Great app and platform performance, very intuitive and easy to use software.

Name Mac Windows Linux iOS Android Blackberry Windows phone
ExpressVPN YES YES YES YES YES YES NO

Servers & Locations

All major countries in every continent are covered, with a total server count of 87. ExpressVPN provides a city-level granularity, which might be useful for some of the more advanced users.

Locations - highlights

  • City level server coverage
  • More than 90 countries available

Locations - Conclusions

ExpressVPN's server locations cover any location you might need.

Name Countries Server locations
ExpressVPN 94+ 1500+

Support

Besides contact form and email support, there is a 24/7 live chat support as well. We have tried contacting them with the fictitious issues and consultants were quick to respond as well as professional with their answers. Some technical questions have been handled by additional consultations with team members, but overall, the response quality was really satisfactory.

As for the knowledge base - there are two forms of support. First one - the tutorials - is designed for those who are just about to get started. For the sake of evaluating the tutorial quality, we have picked the more technical one - instructions on how to install the Linux application on Ubuntu/Fedora Linux distributions. It was documented in a step-by-step manner with as much detail as possible. One of the best quality walkthroughs in general that we have managed to bump in while reviewing VPN service providers.

Another well thought form of technical support is the troubleshooting guides. You start by picking an error and are then provided with a step-by-step solution. Nothing too fancy, but in most cases that might be a quicker way of resolving problems than going through the standard tutorials. On the other hand, when there is a "Chat with us" window teasing you to contact the support team directly, that is what one would most often do.

ExpressVPN Support - highlights

  • 24/7 live chat
  • High-quality walkthroughs
  • Troubleshooting guides

ExpressVPN Support - Conclusions

Quick support response time and professional answers given.

Name Live chat Email Knowledge base FAQ 24/7 support
ExpressVPN YES YES YES YES YES

Value for money

ExpressVPN like most of the other VPN providers offers three subscription packages, all bearing same all-inclusive functionality. Prices differ based on the subscription period length, with discount up to 35% for the yearly subscription package. The good news is that ExpressVPN provides a 30-day no-questions-asked money-back guarantee. It is especially good for those who are willing to assess even the top-notch providers before making the commitment. And if you want to get more months of subscription for free - the referral program is in place, ensuring that you get one month for free for every referred customer.

23 payment options are available - indeed quite a lot of options to choose from. BitCoin payments are available for those who seek anonymity even during the payment process.

Price - highlights

  • 30-day money-back guarantee
  • Over 20 payment options

Price - Conclusions

Quite pricey subscription plans when compared to some other VPN service providers.

The Bottom Line

What we like
  • Fast & reliable speeds - 63Mbps global average
  • Super fast access to Netflix and BBC iPlayer
  • Safe, fast and unrestricted P2P and torrent use
  • Very easy to use. Instant set-up on all devices
  • Connect securely to 94 countries
What we like less
  • As a premium product, it commands a premium price
  • Connection metadata logging is pretty minimal but could be reduced further
  • Only three simultaneous connections

A premium high-performance VPN whose consistency outshines the competition.