PureVPN Review

Our Score9.5
User Rating
 95% 
(458 User Read)

Reliable VPN delivering privacy for streamers. Huge global server network.

What we like
  • Reliable speeds - 33Mbps global average
  • Optimized streaming servers
  • P2P and torrenting permitted on most servers
  • User-friendly apps. Simple set-up on all popular devices
  • Connect securely to over 140 countries worldwide

General overview

PureVPN is a veteran of the industry and has been about 9 years in the VPN market. It is a proven VPN provider with a lot of functionality. It also has a wide selection of servers and a wide platform coverage.

PureVPN is a solid VPN service provider, probably one of the best as well. It has a well designed application, good privacy policy and a top-notch customer support.

Company information

Company name: GZ Systems Ltd.

Company incorporation country: Hong Kong

Years in market: 11

No-logs: Yes

Overview conclusion

PureVPN offers an extensive server location list as well as great software/app performance. Moreover, PureVPN has great pricing plans for those not wanting to spend too much on VPN services.

Get PureVPN7-day money-back guarantee

Monthly payment plans

1 MONTH
$ 10.95
Per month
  • 5 Multi logins
  • 24/7/365 live chat
  • Compatible with 20+ devices
View package
24 MONTH
$ 2.95
Per month
  • -46% savings
  • 5 Multi logins
  • 24/7/365 live chat
  • Compatible with 20+ devices
View package
6 MONTH
$ 8.95
Per month
  • -18% savings
  • 5 Multi logins
  • 24/7/365 live chat
  • Compatible with 20+ devices
View package

Privacy

PureVPN recently transferred their headquarters to Singapore, and now claims they are storing no logs at all. Though it is said that there is a "no-log" policy, some private information like email, phone and name is still collected and stored. On the other hand, with BitCoin available, one can provide a random name and a phone number as well as a throw-away email account to prevent PureVPN from holding any factual PII data. Privacy is well respected, but could be better.

Only PPTP and L2TP protocols are supported. OpenVPN (the newest and safest protocol) is just in beta with no clear deadline of delivery. On the other hand, you can use the manual setup of OpenVPN as PureVPN provides a tutorial for that.

Name PPTP L2TP/IPSec IKEv2 P2P allowed Encryption
(strongest)
Internet activity
logs
Connection
logs
Killswitch
PureVPN YES YES YES YES NO NO YES YES

Privacy - highlights

  • Some information is stored
  • OpenVPN needs manual configuration

Privacy - Conclusions

The privacy is good, but could definitely be better.

Speed & Performance

VPN speed was around 50% of the speed when not using VPN, but for the standard browsing experience that had no negative effects.

When you search for a VPN, fast speed is an extremely important factor. You want your streaming services to work well and without annoying buffering and your browsing experience to be smooth. Moreover, it is known that in general, Internet speed drops when using a VPN, so it's important to try and find a VPN that still offers good speed even when using VPN services. We check the speed when connecting from the US to the UK, as it's half across the globe. It is a big distance, so keep in mind that closer locations may provide better speed and latency.

Internet speed without a VPN shows your general Internet Service Provider download and upload speed. On the other hand, it is known that you lose speed when using a VPN service. So be sure to take into consideration if your speed drops too much.

Speed - highlights

  • Unlimited data transfer
  • The speed dropped about 50%

Speed - Conclusions

The speed decrease might be an issue to some of PureVPN's users.

Name Unlimited speed Server switches Unlimited data Speed consistency & reliability
PureVPN YES Unlimited YES 8

PureVPN speed test

Apps

PureVPN supports all major platforms: Windows, OSX, iOS and Android. Be aware - if the downloaded OS X application version won't work, don't be afraid to reach out through live chat to get the newer version. We did not understand why the older version is offered for download in the first place.

One more good thing about PureVPN - it has detailed instructions on how to set up VPN at router level.

Apps - highlights

  • Compatible with routers, gaming consoles, Smart TV's and more
  • 5 multi logins are offered

Apps - Conclusions

Detailed instructions and guides, wide VPN compatibility range.

Name Mac Windows Linux iOS Android Blackberry Windows phone
PureVPN YES YES Manual configuration YES YES Manual configuration NO

Servers & Locations

PureVPN has 700+ servers in 141 countries. Other providers can boast with a larger amount of servers, though PureVPN offers an extensive amount as well. The desktop application has a convenient map view, which allows the users to select which server to connect to directly from the map

Locations - highlights

  • Over 750 server locations
  • Point and click map-view
  • More than 100 countries

Locations - Conclusions

One of the most extensive server location list with an easy interface.

Name Countries Server locations
PureVPN 141+ 750+

Support

PureVPN's knowledge base is thorough and extensive, meeting the needs of both beginner users as well as the more advanced ones.

Live chat is also available. We have used it whilst trying to set up the PureVPN application - the responses were indeed quick and professional.

PureVPN Support - highlights

  • Extensive knowledge base
  • Live chat

PureVPN Support - Conclusions

Friendly support will help you out anytime, 24x7x365.

Name Live chat Email Knowledge base FAQ 24/7 support
PureVPN YES YES YES YES YES

Value for money

PureVPN has three pricing plans available - 1 month, 6 months and 2 years. The 2 year plan has a really competitive pricing - $2.99 per month. While the biannual plan is very cheap, it's a bit of a drawback that there is no 1 year plan offered, as some users might not want to commit to PureVPN for 2 years.

There is also a 7-day refund policy, but you must use up no more than 500MB of data during those days, otherwise the refund will not be valid.

There are multiple payment options available including PayPal, AliPay and others. BitCoin is also an available payment option – that is one of the advantages over other premium VPN providers.

Price - highlights

  • Cheap 2 year plan
  • Multiple payment methods
  • Tricky refund policy

Price - Conclusions

The 2 year plan is a great deal for someone who does not want to spend too much, but still wants to get premium VPN services.

The Bottom Line

What we like
  • Reliable speeds - 33Mbps global average
  • Optimized streaming servers
  • P2P and torrenting permitted on most servers
  • User-friendly apps. Simple set-up on all popular devices
  • Connect securely to over 140 countries worldwide
What we like less
  • Desktop client can be clunky and unresponsive
  • Company history of handing user information to law enforcement
  • Auto mode in the app defaults to less secure protocols
  • Limited customer support

Reliable VPN delivering privacy for streamers. Huge global server network.